G7 Nations’ AI Code of Conduct
PLUS: Robots are stepping in to service short-staffed restaurants
Casey Clifton
November 03, 2023
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News & Insights
G7 Countries Establish Voluntary AI Code Of Conduct
The G7 nations have laid down a voluntary code of conduct for AI, the Hiroshima Process International Code of Conduct for Organizations Developing Advanced AI Systems. Aimed at fostering safe, secure, and trustworthy AI, it provides a clear pathway for businesses to navigate the complex world of AI regulation. The code is a non-binding, risk-based approach that brings clarity to AI use and creation, including foundation models.
Specifically, it equips businesses with a practical framework for AI products or applications intended for international distribution. It not only ensures that businesses can comply with regulations but also brings to light what ethical AI looks like and how it can be harnessed for positive change. techrepublic
Robots Are Servicing Short-Staffed Restaurants. But What Happens To The Human Waiters?
At Atlanta's Wing Factory, the conventional waiter has a new companion: a robotic server. Amid labor shortages, robots are now assisting human waitstaff across US restaurants. Wing Factory's owner, Michael Giovine, found his solution to employee turnover in an unexpected place, a robot. Now, his restaurant's robotic server, R2WING2, runs about 90% of their food service at lunch.
The cost of such technology isn't cheap, but Giovine sees it as profitable, explaining that the $800 per month lease equates to around $4 per day—a significantly cheaper wage than any human employee would accept. Saving not just on wages, but also on typical employee expenses like social security and worker's compensation. zdnet
Mastering AI
Top Tools
Sidekick AI: A scheduling software that utilizes AI and language processing to make scheduling meetings easier. (website)
Respeecher: Voice cloning software for content creators in media production. (website)
Orchard: Contextual AI assistant for group web search and text editing. (website)
Upword: AI tool creates content summaries to simplify workflow. (website)
AI Image Generator: Generate digital images, art, and NFTs from text prompts. (website)
Practical AI: Humans At The Heart Of Generative AI
Generative AI is transforming the landscape of customer service. No longer an unfamiliar concept, it now resides at the core of business operations, enhancing the user experience whilst freeing up employees from low-level tasks. Salesforce research indicates 61% of workers currently use or plan to use this technology, with 68% expressing confidence in its potential to enrich customer interactions. Yet, it isn't a standalone solution. Sixty percent of those surveyed recognize the enduring need for human oversight to ensure trustworthy and effective AI operations.
The magic happens when AI and human ingenuity seamlessly blend. Generative AI is being deployed across diverse sectors, driving advancements not just in sales and marketing but also in HR, IT, and finance. It's the quiet revolution, improving help-desk services, simplifying recruitment, and even writing code. However, the AI's role isn't confined to the back office. It's the AI chatbot that quickly assesses your flight delay, placing you in a priority queue, and the human agent who gets you rebooked - a perfect marriage of human empathy and AI efficiency. technologyreview
Around The World
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Research Review
AI Should Be Better Understood And Managed -- New Research Warns
AI's potential for societal division and polarization is a growing concern, warns Professor Joe Burton of Lancaster University. With the capacity to radicalize and spread discord, AI isn't just a tool for national security agencies but can also contribute to political violence. Burton urges a deeper understanding and management of AI, underscoring its non-neutral political nature.
Algorithms have been instrumental in AI's design and function, and their misuse can lead to harmful outcomes. AI's role in cybersecurity and online psychological warfare has already shown how the technology can be exploited. Burton's research identifies the need to consider AI's divisive effects at all stages of its development and application. sciencedaily
Why does this matter?
The potential of AI to transform societies positively is well recognized, but Burton's warning underlines an equally important aspect – managing the risks. As AI continues to evolve, it's crucial to consider not just the technology's capabilities but also how it can be used and manipulated, and the societal impacts of such actions. It's a call to action for researchers and developers to build these considerations into AI's future developments.
Written by Isaac R. Ward, Casey Clifton, and Alex Brogan.
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